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商品編號： 9-610-055 出版日期： 2010/06/02 作者姓名： Bohmer, Richard 商品類別： Operations management 商品規格： 14p 再版日期： 2010/06/07 地域： United States;Washington;Virginia 產業： Hospitals and hospital management 個案年度： 2005 -
商品敘述：
In 2000, Dr. Gary Kaplan became CEO of the Virginia Mason Medical Center in Seattle, Washington. The hospital was facing significant challenges: It was losing money for the first time in its history, staff morale had plummeted, and area hospitals presented ardent competition. Considerable change was imminent. Within his first few months, Kaplan had rallied the organization around a new strategic direction: to become the quality leader in health care. What Kaplan and his administrators lacked was an effective tool to execute their strategy. Soon thereafter, a series of serendipitous events led to the discovery of the Toyota production system, and the Virginia Mason Medical Center became entrenched in an overwhelming challenge: how to institute a production model in health care.
涵蓋領域：
Operations strategy;Cross-functional management;Strategy
相關資料：
, (9-606-124), 19p, by Richard Bohmer
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